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Shipping & Returns

Shipping Policy

How much is shipping?

We provide Free Shipping Sitewide in the USA and Canada.

How long does it take to receive my product?

Typically, it takes about 5-9 business days to prepare your order, and shipping time is 8-10 business days. If your order is more than 4 pieces, the delivery time is 3-5 business days.
Please note that during the holidays our production time may vary.

How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 7 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.

Do you ship internationally?

We happily fulfill international orders! We are proud to use UPS/DHL/Fedex/TNT/USPS as our primary carrier. Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.
Please note:
If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.

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Returns Policy

DAMAGED/MISPRINTED ITEMS

If your customized jerseys arrive defective, please contact us by filling out our form with your order number, and include a picture of your item explaining the issue, our customer support will be able to assist you.
Please note: Return and exchange your items within Thirty days after receiving your order. Whatever size, name, and number you upload will be printed on your item. If the incorrect size, name, or number is selected by you and sent out to you, Snapmade is not responsible for replacing these items.

CANCELLATIONS/RETURNS

Since your personalized jerseys are one-of-a-kind and made just for you, a $15 customization fee per item is included in your purchase. If you would like to cancel your order, please send us an email with your order number and the reason of the cancellation, and we will try to retrieve it back. But please note that once your order has been submitted we will immediately begin production on the personalized items. If you would like to cancel your purchase which has been put into production, your order is subject to a $15 restocking fee per item.
All refunds will be credited for the original amount paid, subtract shipping fees, discounts on personalized items, except in the case of an incorrect shipment. Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.

Exchange & Return

Our personalized item cannot be returned unless it is defective or damaged. Please refer to our Return Policy on Damaged/Misprinted Items or please contact our customer service for return.

Please note that the following reasons are NOT covered by our Return/Exchange Policy, and we are not liable for these issues.

  • Products are damaged by misuse or mishandling.
  • Personal Reasons due to changed mind, etc.
  • Personalized items are one-of-a-kind, it cannot be returned unless it is defective or damaged.

Disclaimers:

  • All sales are final after 30 days from receival.
  • This is a custom jersey which was not manufactured by or in any manner associated with any professional sports brand, league or manufacturer. Our custom jersey which is independently produced and designed carries no professional sports league designation or brand.   
  • Snapmade reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives.

HERE’S WHAT SOME OF OUR 5,000+ BUYERS HAVE TO SAY

Amazing birthday gift fits well and details and specifics were on point.
Great together, the material of the jersey is very comfortable, the embroidery print is very good. Best product for the price! I recommend this merchant and thank his team listening to the customer.

JAMES / Facebook
Fast shipping and great quality. My boyfriend love it.
The seller is well done, made an inscription, got quickly, ordered 26 size for a child of 11 years, shorts are excellent, t-shirt for growth, has not washed yet, but it looks good! I really like the material of the clothes, It looks very soft.

DANIEL / Facebook
Good quality, elastic and breathable fabric, I am very happy
Same to come on line, fairly good qaulity and fine print. Very patient and attentive you customized needs. Had to go back n forth to get you exactly what you want. This guy was good. I like the design style of collar.

PATRICK / Facebook
Absolutely love my custom jersey! Can’t wait for Friday Night Lights this week!
These jerseys hand crafted inside and out for lasting, premium comfort.Mesh side panels for extra breathability,No-tag neck label for clean comfort.Full Sublimation Print with logo, name and number .

LISA / Facebook
Very smooth transaction and the Jersey came out awesome!
Fabric is 100% Polyester, Conducts sweat and heat away from the body, Ventilated mesh panel inserts.Breathable Sublimation Football jersey, Incredibly Lightweight and Breathable Fabric, Lightweight, Moisture-absorbing, You can customize any logo of your team, Team name and Number. Suitable for individuals and teams to buy.

REBECCA / Facebook
Arrived exactly as ordered and in a timely manner. Highly recommend.
I think these jerseys are 100% Polyester, Tailored fit designed for movement and very clean comfort. There are many choices for the numbers and names printed on the jersey. I really like the custom jersey I bought, and I also recommend it to my friends.

HEATHER / Twitter
I am very happy with my purchase. My order looks exactly as expected, it arrived on time, and the size chart was very accurate.
Excellent. Very good advice with size. And meet the requirements of logos names and numbers. Very nice. I'm 1.68 weight 72. Exact size. Printing is excellent, the quality of the material is at a height!

ALBERT / Twitter
I’m over the moon excited for this jersey!! It’s exactly what I was looking for to wear on the morning of my big day
Reasonable quality, Price, quality comparatively good. Printing of Numbers and Letters very beautiful. The main thing is that the Printing quality is very good, Customized Printing of the logo very being and very beautiful.

KEITH / Facebook
I absolutely love my jersey. It shipped so quickly and is wonderful quality!
I was so excited when I this came in the mail I tried it on immediately! I am so in love with my custom jersey. Went above and beyond excellent customer service and amazing product!!! My name and my number are very beautiful, and my favorite embroidery.

JERRY / Facebook
Awesome item and quick shipping as always with this company. Love my jersey and the attention it attracts.
I ordered a total of 10 of these jerseys for a group of High school Mom's. They are great quality and the sparkle is really nice. The shop had our order together extremely fast despite the fact that they were evacuated due to an emergency hurricane! Dedication, promptness and quality! Can't beat that! Will refer many to them.

ROGER / Facebook
Cute jerseys. Will work for what I wanted them for.
Order arrived very quickly and accurate. The seller is good, Very successful purchase. The seller can order the inscription and the athlete's number. Material: polyester 100% The seller writes, the size corresponds to take your And so everything is super. The seller is well done, i recommend.

Barnes / Facebook
Cool custom Jersey, decent quality for the price.
The Mesh quality was outstanding and the font is very NFL looking! I loved it! Nice texture, perfect for a gift or for self! I had a question, and called them directly and not only were they very polite but very helpful and customer satisfaction oriented! ps: Also the delivery turnaround time is much faster then described. Fits as expected.

Baughns / Facebook
Came out exactly as I asked. Love them!! thanks so much!
Polyester Tricot mesh w/100% Polyester Dazzle Fabric Yoke and Sleeves and 1x1 rib-knit v-neck Collar are very breathable and comfortable to wear. The printed name and number are also very beautiful and of great quality.

Calderon / Facebook
Great Quality, received quickly, looks good. Will definitely purchase again.
Very satisfied, try on and add photos, service is excellent, quality too! The goods were sent very quickly, packed all orders in one parcel, packed very qualitatively and neatly, there is no smell. Communication with the seller is instant, responsiv.

George / Facebook
The Jersey turned out Awesome! Shipping was really fast. Highly recommend!
I'm always hesitant to buy thing online since there are so many scammers. But this jersey is great though. Fine materials, fits just fine, looks exactly like it does on the website. Got here the same it was promised and is very high Quality. Especially the craftsmanship, the name of the embroidery, and it is very comfortable and breathable on the body.

Stephen / Facebook
These jerseys are perfect! My boys will be so excited to get them for Christmas.
When I got the jersey, I obviously felt that the material was very comfortable, the shoulder and neckline were reasonably designed, and I felt very breathable after wearing the jersey. Moreover, my name and my favorite number were perfectly displayed on the jersey, and I chose the embroidery way, which was a perfect shopping experience.

Walter / Facebook
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